Skip to main content
S
satrm04
Participant
August 23, 2012
Question

Installing Photoshop 6 via Creative Cloud on OS X 10.8 - Exit 7 / Payload?

  • August 23, 2012
  • 1 reply
  • 967 views

I have attempted several methods found in the forums, and have managed to whittle my extremely long original error list down to this:

Exit Code: 7

Please see specific errors and warnings below for troubleshooting. For example,  WARNING: DW017, DW020 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 0 error(s), 6 warning(s)

WARNING: DW020: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 conflicts with: {1D106581-6726-4D1B-ABEC-0CA02410F24F} Adobe Photoshop CS6 Driver 13.0.0.0

Please uninstall these products, restart your computer and then run this installer again.

WARNING: DW020: NOTE: Cannot set action to the payload {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 as conflicting payload is installed.

WARNING: DW020: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 conflicts with: {AC9D569B-C1C4-4222-ADE0-B145EDB12178} Adobe Photoshop CS6 Support 13.0.0.0

Please uninstall these products, restart your computer and then run this installer again.

WARNING: DW020: NOTE: Cannot set action to the payload {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 as conflicting payload is installed.

WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 is required by {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 but isn't free. Reason: This payloads conflicts with something installed

WARNING: DW020: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 conflicts with: {1D106581-6726-4D1B-ABEC-0CA02410F24F} Adobe Photoshop CS6 Driver 13.0.0.0

Please uninstall these products, restart your computer and then run this installer again.

-------------------------------------------------------------------------------------

Please adivse?

This topic has been closed for replies.

1 reply

Mylenium
Mylenium
Legend
August 23, 2012

Errors "Exit Code: 6," "Exit Code: 7"

Mylenium

S
satrm04Author
Participant
August 24, 2012

I have been through all the steps in that document plus another Exit Code 6 and 7 doc I found, but I still get the same error.  Where else could these drivers that are conflicts be located and how would I uninstall them?

Thanks!

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 24, 2012

Were you also able to modify the permissions on the compromised directory in step 4?  You may need to also implement steps 5 to review your installation documents to locate the directory or directories with the compromised permissions.

As for drivers what particular driver are you looking for?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices