Installing Photoshop CS6 with Yosemite

Question

I see several questions about this but they all mention an error message. I don't even get that! I get a totally black screen saying "Installation completed" with nothing else on the page. There is no Photoshop CS6 folder in my applications–nada! I tried two hours last night and one hour this morning and was finally reduced to tears when I realized don't have any old tricks to get around this. What really pisses me off is that I just paid $700 for this software and it doesn't even entitle me to TALK to a tech support person. Obviously I'm small potatoes. They don't even create an upgrade and there have to be many more people than me who just want to use Photoshop with the latest Mac OS. Adobe can't even put out an updated "Instructions for Downloading". How cruel is that? I've been using Photoshop since Photoshop 3.0, and I may be old, but I'm not an effing idiot!

If anybody out there would help me I would be eternally grateful.

Victoria

kglad · Answer

try cleaning your computer per Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

and then installing.

Downloadable installation files available:

Suites and Programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC, XI, X | 9,8 | 9 standard
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Cold Fusion: 11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Lightroom: 6| 5.7.1| 5 | 4 | 3
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded