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kenf99163626
kenf99163626
Participant
January 19, 2015
Question

Installing Photoshop Elements did not start

  • January 19, 2015
  • 1 reply
  • 136 views

I successfully downloaded PS Elements and PRemier elements onto a Windows 8.1 PC.  I retrieved the product serial numbers.   I clicked on "Install" but nothing happened.  What now?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 19, 2015

do you have a cc subscription or did you purchase a perpetual license?

kenf99163626
kenf99163626Author
Participant
January 19, 2015

perpetual license

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 20, 2015

what file(s) did you download (names and extensions) and what file did you click?

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