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Participating Frequently
July 9, 2018
Answered

Installing Photoshop Elements & Premier Elements on Mac OS10.13.5

  • July 9, 2018
  • 1 reply
  • 697 views

The box says Elements and Premier Elements work with Mac OS 10.13.  I have 10.13.5 and can't install.  What advise/help can anyone provide?

This topic has been closed for replies.
Correct answer Bani Verma

Thank you for the update.

Please try downloading and installing the product from here: Download Photoshop Elements | 2018, 15, and 14, Download Adobe Premiere Elements | 2018, 15, and 14.

Let us know if this helps.

1 reply

Bani Verma
Legend
July 9, 2018

Hi Donaldr326319,

As you have mentioned that you are having trouble installing your Adobe Photoshop and Premiere Elements on your Mac OS High Sierra, kindly let us know the version of Photoshop and Premiere Elements you have purchased.

Do you see any error message or error code when the installation fails? If yes, then kindly share that with us in order to help us understand the issue better. You may also share a screenshot of it, see: FAQ: How do I capture and post a screen shot or video?

Waiting for your reply.

Participating Frequently
July 9, 2018

Thanks for you quick response. I'm trying to install Photoshop

Elements/Premier 18. It's the educational version and I have received

confirmation of my eligibility to use an educational version (I teach at

Wayne State).

I don't get an error message, just a series of three folders, all empty,

except the last one, which has the following text file:

Bani Verma
Bani VermaCorrect answer
Legend
July 9, 2018

Thank you for the update.

Please try downloading and installing the product from here: Download Photoshop Elements | 2018, 15, and 14, Download Adobe Premiere Elements | 2018, 15, and 14.

Let us know if this helps.