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Jim04
Inspiring
February 5, 2022
Answered

Installing Photoshop frrom Creative Cloud

I am trying to install Photoshop on a Mac with an Intel chip.  I am warned that I need to go more. ..   I don't see that option.

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Jim04Correct answer
Inspiring
February 13, 2022

I can't see all of my original post.  By the time  I was able to reach Adobe support on a weekday Photoshop had been downloaded and fully installed on my Mac running masOS Monteray version 12.1.

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4 replies

Jim04AuthorCorrect answer
Inspiring
February 13, 2022

I can't see all of my original post.  By the time  I was able to reach Adobe support on a weekday Photoshop had been downloaded and fully installed on my Mac running masOS Monteray version 12.1.

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 7, 2022

You probably need to to upgrade your OS.  Which macOS do you have?

 

Make sure your computer meets the minimum CPU & GPU requirements to run Photoshop 2022.  Most Creative Cloud apps work on:

  • Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
February 6, 2022

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert
Manan JoshiCommunity Expert
Community Expert
February 6, 2022

Please share the exact error message that you get. Also what is your OS version, are you a subscribed user or trying to install a trial version of the the application.

-Manan

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-Manan
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