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December 15, 2024
Question

Installing Premiere Elements on new PC laptop after 8 years

  • December 15, 2024
  • 3 replies
  • 115 views

Hello, I bought Adobe Premiere Elements from Amazon in Feb 2017 and now want to use it on my new laptop. I have the product key (20 numbers in groups of 4) in an Amazon email sent when purchased) but this does not enable me to download again from Adobe. Is there a way of doing this after nearly 8 years? 

 

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3 replies

Nancy OShea
Community Expert
Community Expert
December 17, 2024

Check to see if the download file is still in your Amazon account.

 

In certain purchase situations, your Elements software will require a 24-digit alphanumeric REDEMPTION code to license the software. In others, you'll be given a 20-digit numeric SERIAL number.

 

Amazon purchase - If you purchased directly from Amazon, see instructions for retrieving your redemption code.

https://helpx.adobe.com/download-install/using/activate-elements.html

 

MODERN OPTIONS:
==============
Premiere Elements 2025 (3 year license, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
December 15, 2024

That number you have is an activation code, which was used to obtain the serial number from Adobe, and can only be used once to do that.

If you didn't save the serial number, you may be able to get it and the download file from your account from the download link given by kglad.

kglad
Community Expert
Community Expert
December 15, 2024

your serial number consists of 24 numbers (6 groups of 4), not 20 numbers.

 

and if you registered with adobe.com, you may be able to download the installation file in the account (https://account.adobe.com) use to register elements in 2017