Skip to main content
S
Sturna_2020
Participant
May 2, 2012
Question

installing upgrade cs4 to cs5

  • May 2, 2012
  • 3 replies
  • 1916 views

I've just installed an upgrade from Cs4 to Cs5 and when I open the applications it says its a 30 day trial - I've been on hold for 45mins and 17 sec and I'm so pi*@ed off???

    This topic has been closed for replies.

    3 replies

    S
    Sturna_2020Author
    Participant
    May 3, 2012

    Thank you - I got through to the help line and have it sorted....

    M
    Manish-Sharma
    Inspiring
    May 2, 2012

    Close all Adobe application

    Locate and remove cache.db files:

      

    • On Windows XP and Windows Vista, the cache.db file is located in Program Files\Common Files\Adobe\Adobe PCD\cache
    • On Mac OS X, the cache.db file is located in Library/Application Support/Adobe/Adobe PCD/cache

    Re-open the app and enter the serial number and check.

    Mylenium
    Mylenium
    Legend
    May 2, 2012

    And excactly on what system? Did you properly input the serial numbers and/or detected the CS5 install the CS4 install?  You need to be more specific.

    Mylenium

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices