Skip to main content
MPD009
Participant
November 5, 2014
Question

Intallation of Creative Cloud

  • November 5, 2014
  • 3 replies
  • 591 views

To download the test version of Photoshop CC, we have to install Creative Cloud, but the instalation of this software does not work. It downloads a bit and it stops.

This topic has been closed for replies.

3 replies

Arpit Kapoor
Participating Frequently
November 5, 2014

[Moving the discussion to Creative Cloud Download & Install Forum]

Arpit Kapoor
Participating Frequently
November 5, 2014

Please elaborate the issue and Supply pertinent information for quicker answers:

The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

~ Arpit

station_two
Inspiring
November 5, 2014

BOILERPLATE TEXT:

Note that this is boilerplate text.

If you give complete and detailed information about your setup and the issue at hand,

such as your platform (Mac or Win),

exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,

your settings in Photoshop > Preference > Performance

the type of file you were working on,

machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

what troubleshooting steps you have taken so far,

what error message(s) you receive,

if having issues opening raw files also the exact camera make and model that generated them,

if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

etc.,

someone may be able to help you (not necessarily this poster).

a screen shot of your settings or of the image could be very helpful too.

Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

http://forums.adobe.com/thread/419981?tstart=0

Thanks!