Interface loading problem

Forum|Forum|5 years ago
August 1, 2020
2 replies
238 views

Hello creators
I have a problem when opening Photoshop, which is not to show the interactive interface! Show icon download!
I hope to find a solution to the problem, thank you

This topic has been closed for replies.

Correct answer John T Smith

Black Screen https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html
BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

D

DeanUtian

Community Expert

It could also be a graphics driver issue. See the page below:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

John T Smith

Correct answer

Community Expert

Black Screen https://helpx.adobe.com/creative-cloud/kb/black-screen-sign-in-creative-cloud.html
BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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