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cchapman100000
Participant
December 15, 2011
Answered

invalid checksum error

  • December 15, 2011
  • 2 replies
  • 7816 views

Hi. Today, I purchased the CS5 Standard for Mac and dowloaded the 4 files that were on my page. One was the full version, the other three were described as "additional content" like new fonts. The full version installed fine, but the other three will not install. I get the error "invalid checksum" when I try. Is this because the full version already includes these? I looked in Illustrator and did not see the fonts listed on one of the three files.

This topic has been closed for replies.
Correct answer Gautham_K

Hi,

If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck "verify checksums". Then try installing the content from the other 3 discs.

If they install successfully, please go back to the Disk utility-> Preferences option and reselect "verify checksums".

Hope this helps.

2 replies

A
Aleksandrs5CAA
Participant
September 12, 2020

Hi!

I am on High Sierra 10.13.6 version, but I can't find the Preferences menu... I don't know how to find it. Please help!

Gautham_K
Gautham_KCorrect answer
Participating Frequently
December 15, 2011

Hi,

If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck "verify checksums". Then try installing the content from the other 3 discs.

If they install successfully, please go back to the Disk utility-> Preferences option and reselect "verify checksums".

Hope this helps.

C
cchapman100000Author
Participant
December 16, 2011

That worked like a charm, thanks!

Gautham_K
Gautham_K
Participating Frequently
December 16, 2011

Hi,

Glad to hear the issue has been resolved. Please ensure that you have navigated to the disk utility and selected "Verify Checksums" after installation.

Thanks

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