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September 23, 2015
Answered

Invalid Serial # all of a sudden in CS6 Master Collection

  • September 23, 2015
  • 1 reply
  • 345 views

Today, I went to use an app on my Creative Suite 6 Master Collection, and it had reverted to a trial version. When I put in my serial # that I got from Adobe, it tells me it is an invalid serial #. What can I do? Do I have to uninstall and reinstall?

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    Correct answer Kanikas

    Hi,

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html


    Error unable to validate serial number | CS6
    http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html


    To locate the serial number:

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

    1 reply

    Kanikas
    KanikasCorrect answer
    Legend
    September 23, 2015

    Hi,

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html


    Error unable to validate serial number | CS6
    http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html


    To locate the serial number:

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html