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Can anyone enlighten me as what to do next, please

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Correct answer

Hi

It's a known issue, it's related to your CPU

A

Anonymous

Correct answer

Hi

It's a known issue, it's related to your CPU

Community Expert

Community Expert

update your os.

then, if that doesn't solve the problem, embed a screenshot showing your win version (click the start button>type winver>enter)

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