Is anyone else having trouble updating their apps?

Question

My desktop cloud has the button 'update' available next to my XD and Illustrator, but clicking them does nothing. All my other apps are up to date, I have WIFI... but these two are full of bugs and I'm not able to save anything. It's driving me nuts! The option to 'update all' within my desktop cloud app is also greyed out.

Any advice greatly appreciated.

AxelMatt · Answer

Please take a look here:Available updates not listed for Adobe Creative Cloud appsNot all apps displayed for download | Creative Cloud desktop app (adobe.com) If this doesn't help, please give us more informations including the following :Adobe product and version numberOperating system and version numberThe full text of any error message (s)What you were doing when the problem occurredScreenshots of the problem and/or error messagesComputer hardware, such as CPU; GPU; the amount of RAM; etc To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded