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jamesn41637802
Participant
November 23, 2016
Answered

Is deauthorization required before re-setting a computer?

  • November 23, 2016
  • 1 reply
  • 184 views

I have Acrobat DC on my home computer (as well as Acrobat Pro on office computer).  I need to re-set my home computer to its factory settings for reasons unrelated to Acrobat, which will then require re-installing software.

Before I re-set my computer, do I need to de-authorize Acrobat DC on it? Or will I be able to download and install again without a problem.

I believe I have a subscription.

This topic has been closed for replies.
Correct answer John Waller

Sign out to deactivate Acrobat DC prior to re-setting your computer.

Sign in and sign out to activate or deactivate Creative Cloud apps

Launch the app and click Help > Sign Out

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
November 23, 2016

Sign out to deactivate Acrobat DC prior to re-setting your computer.

Sign in and sign out to activate or deactivate Creative Cloud apps

Launch the app and click Help > Sign Out

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