Is it possible to update CC apps offline?

Forum|Forum|6 years ago
October 13, 2019
3 replies
3477 views

Where I live, my only Internet access is through my phone's hotspot. Verizon's "unlimited" data is limited to 15GB so getting CC updates on my desktop is hard. I can take my laptop somewhere and get the updates on it though. Is there some way I could download the update files on my laptop while I'm on a hotspot and then bring them home and transfer them to my desktop? That would help enormously.

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Jeffrey_A_Wright

Community Manager

Dev-Willis, Ged Traynor is correct there is no way for individual members to download CC updates to install locally. This feature is available with a Creative Cloud for Team or Enterprise membership. For individual members access to stable high-speed internet access is necessary.

As an alternative, you can turn off auto-updates within the Creative Cloud desktop app. Information on how to accomplish this can be found at https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html. You could then wait to apply the updates until you are able to obtain access to stable high-speed Internet for the laptop.

dev_willisAuthor

Inspiring

I always take my laptop elsewhere for updates. It's my desktop that's the problem. It's a real chore to tear it down and set back up somewhere else, then tear it back down and bring it back home. And, incidentally, if Adobe did a better job with their software it wouldn't be an issue at all. Verizon is able to call my data "unlimited" because it doesn't actually shut off at 15GB. It just slows down to 600Kbps max. My real-world downstream speeds during this time average around 300Kbps. This means I should still be able to download a 1.8GB update in ~14 hours. But for whatever reason Adobe updates do not download at all at this speed. The downloads always get stuck between 25% and 50%. Even after 48 hours they still have not completed. Windows updates download just fine over this slow connection. Why can't Adobe do it?

A

Anonymous

I don't think there's anyway to get offline updates for CC apps, as far as I'm aware the only way is through the Creative Cloud app, the installers from prodesigntools are not the most recent versions of the app unfortunately

dev_willisAuthor

Inspiring

Yeah, unfortunately I just learned that the hard way and I'm now I'm stuck with PP project files that I can't open because they were saved in a newer version and I have no way to update to the latest version because my unlimited data is all used up for the month. This is incredibly frustrating. 😞