Is Japanese language option available when I subscribed to Creative Cloud in abroad?

Question

Recently I renewed my Creative Cloud membership with full-paid one year subscription. When I bought the subscription last year, I bought it by upgrading from CS3 through discount campaign. I could use Japanese language option since my CS3 was a Japanese version. However, when I updated to CC from CS6 yesterday, all the sudden I could no longer use any applications in Japanese. Because I'm using Mac OSX 10.8 with a Japanese operating system, I need the Japanese language option particularly when editing Japanese text.

If anyone living in the abroad as a foreigner plans to purchase Creative Cloud membership, they should be able to use any applications in their own native language, shouldn't they? I'm really disappointed this major upgrade if this couldn't provide a multi-linguistic platform.

Jeffrey_A_Wright · Answer

Hide-sobue which country/region did you purchase your subscription? You can find information on the type of subscription you have under your account at http://www.adobe.com/. For information on how to manage your subscription please see http://forums.adobe.com/thread/1146459.

Have you subscribe to a multi-language subscription or English only?

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