Is Premiere Elements incompatible with AMD Radeon G-cards?

Forum|Forum|13 years ago
April 7, 2013
1 reply
740 views

If this is true, why is it not mentioned on packaging or on Adobe website when purchasing? I've been told here and by customer support PE-11 does not support AMD Radeon cards, please tell me this is not true!!

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kglad

Community Expert

here are the tech specs: http://www.adobe.com/products/premiere-elements/tech-specs.html

and here is a list of compatible hardware: http://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html

T

tsprcAuthor

Participant

That was the list I was looking for, what I have is ATI Radeon HD 6450, which i would think is compatible since it is a newer version of some of the others listed. Just seems strange PE-11 does not work with an off the shelf COSTCO bought computer...

kglad

Community Expert

did you install the latest driver? (http://support.amd.com/us/gpudownload/Pages/index.aspx)

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