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Gary Mansperger
Participant
March 26, 2020
Question

is there a new version of creative cloud destop that will work with latest windows 10?

  • March 26, 2020
  • 2 replies
  • 460 views

I have tried everything I can find from completely removing everything adobe from my computer and doing a new install, but the creative cloud desktop will not start, I simply get a spinning circle then a message that creative cloud is taking longer than usual to load. none of the ideas such as repair work. 

This is a new problem, I have had it running for years.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 26, 2020

I'm on Win10 with latest updates and CC Desktop App works fine for me.

Have you tried creating a new Windows user account with full administrative level permissions?

 

Nancy O'Shea— Product User & Community Expert
    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    March 26, 2020

    I am sorry, Gary, that does sound frustrating.  Please contact our support team at https://helpx.adobe.com/contact.html so that direct assistance can be provided to determine why the Creative Cloud desktop app is failing to respond.

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