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kimmessmer
Participant
August 3, 2013
Question

Is there a special way to install CC? I haven't been able to install anything.

  • August 3, 2013
  • 1 reply
  • 421 views

I've been trying to install anything in the CC. First I started trying to install the CC application manager. It has an error early on but the sequence continues. Finally it displays that it failed to install. What am I doing wrong? I'm frustrated.

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1 reply

KRupani
Adobe Employee
KRupani
Adobe Employee
August 3, 2013

Hi kimmessmer,

You can rename the OOBE folder and then install 'Adobe creative cloud' it should work.

Location of OOBE folder

In Windows

C:\Program Files (x86)\Common Files\Adobe\OOBE

and

C:\Users\[User Name]\AppData\Local\Adobe\OOBE

In Mac

Macintosh Hd --->Computer --->Library ----> Application support ---> Adobe ----> OOBE

Rename OOBE to OOBE.old, then open www.creative.adobe.com and login with your Adobe Id on which you have the subscription.

Under the tab 'Download Center' you will find an application 'Adobe Creative Cloud'

install that app in your machine and then you will be able to install all the creative cloud applications.

Thanks

Kapil

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