Skip to main content
Participant
April 25, 2023
Answered

is there a workaround the Case-sensative volumes not supported error 22

  • April 25, 2023
  • 11 replies
  • 4090 views

is there a workaround the Case-sensative volumes not supported error 22? I do not want to reformat my OS drive and have to rebuild my whole system just to run my expensive Adobe products

Correct answer Jeffrey_A_Wright

Yes, so I ended up just reformating the drive and rebuilding my system. Now without the case sensitive format I can use my Adobe products.  Not exactly the answer I wanted, but it was the answer.  Thanks!


Thank you for the update, Samuel! Please share your experience with others who may be setting up a new computer running macOS. Sometimes the computers are pre-configured with a case-sensitive file system. 

 

Apple's Disk utility referenced in https://support.apple.com/en-us/HT210898 can verify the file system utilized and reformat the drive to a file system compatible with Adobe and other Mac applications. This process should be performed before running the Migration Assistant or applying any system updates. 

 

For Apple Silicon computers, see https://community.adobe.com/t5/download-install-discussions/can-i-run-my-adobe-apps-on-apple-computers-that-use-the-apple-silicon-m1-chip/td-p/11623236 for other helpful tips for running Adobe apps on the new Apple processors.

11 replies

kglad
Community Expert
Community Expert
April 25, 2023

you can install the apps on another drive, but the cc desktop app has to be installed on the os drive.

 

<moved from cc services >

Participant
April 25, 2023

Ok, Great. I'll try that and let you know if that works out.   I really appreciate the tip.

kglad
Community Expert
Community Expert
April 25, 2023

sounds good