Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it

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March 4, 2015
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Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it?

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Correct answer John Waller

What instructions do you need?

It's usually a case of inserting the DVD and following the screen prompts.

I

Izzy11201Author

Inspiring

Googled for an instruction sheet. Got the following.

https://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html

and

https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html

(Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)

In any case it doesn't matter. I returned it to the store where I bought it.

Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.

User forums and\or chat lines, are useful and may help. But! They do not constitute proper support (not for installation purposes anyway).

pwillener

Legend

Ezra Schultz wrote:

https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html

(Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)

Because the https protocol is followed by a semicolon instead of a colon.

Ezra Schultz wrote:

Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.

Support for all current commercial Adobe products is available via https://helpx.adobe.com/contact.html

I

Izzy11201Author

Inspiring

Ooops! That answers why the second url didn't turn into a link.

As for the support link itself https://helpx.adobe.com/contact.html

As indicated, the support options available for elements13 were user forum or chat, neither of which I consider proper installation support for a current product.