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Participant
July 30, 2015
Answered

Is there an option to direct download the CC 2015 suite programs instead of using the CC desktop client?

  • July 30, 2015
  • 3 replies
  • 987 views

I've been trying to download trials of the CC 2015 programs, but keep getting errors.  Here's the error's extended message:

Exit Code: 6 Please see specific errors below for troubleshooting.

- 0 fatal error(s), 2 error(s)

Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}

ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Username\AppData\Local\Temp\{B3D7342B-FF9C-4C51-AFB3-02381D8FC254}\Illustrator_19_LS20_win64\Adobe Illustrator CC 2015\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

I have the latest C++ Redist from MS, but it's not 2012, and the instructions about the executable list above give me an error and request a rollback, which, I don't think I should need to do.  I've just upgraded to Windows 10 Home, so, there may be some issues there, but I'm wondering if I can just download the programs directly instead of through the CC desktop client. At least that way I would know if the installation, and possible need to adjust my C++ redistributables is really necessary.

This topic has been closed for replies.
Correct answer Govardhan.V

Step 1)

Click on the below link , Sign In and open Photoshop Elements download link.

Do not close the page , simply keep it open.

https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

Note: *If we do not keep the Photoshop elements page , we'll get Access Denied error message while downloading direct installer file.

Then click on below link and download direct Installer file  mentioned in step 2.


Step 2)


http://trials3.adobe.com/AdobeProducts/PHSP/16/win64/Photoshop_16_LS20_win64.7z

3 replies

Govardhan.V
Participating Frequently
July 31, 2015

Also did you tried repairing Microsoft Visual C++ 2012 Redistributable Package (x64) ??

If it is okay , for confirmation once you may uninstall and reinstall Microsoft Visual C++ 2012 Redistributable Package (x64)

http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe

Pattie-F
Legend
July 31, 2015
VarunS-NrjXZ4
Participating Frequently
July 30, 2015
Participant
July 31, 2015

Thank You VarunS for the answer.  I get an access denied page when I try those links for x64

Access Denied

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/PHSP/16/win64/Photoshop_16_LS20_win64.7z?" on this server.

Reference #18.c3919b8.1438365454.74e144

Can you give any further advice?

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
July 31, 2015

Step 1)

Click on the below link , Sign In and open Photoshop Elements download link.

Do not close the page , simply keep it open.

https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

Note: *If we do not keep the Photoshop elements page , we'll get Access Denied error message while downloading direct installer file.

Then click on below link and download direct Installer file  mentioned in step 2.


Step 2)


http://trials3.adobe.com/AdobeProducts/PHSP/16/win64/Photoshop_16_LS20_win64.7z