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O
Onur Orhon
Participating Frequently
June 8, 2013
Answered

Is there any way I can upgrade Photoshop CS6 to 13.1.2 (without getting the U44M1P7 error)?

  • June 8, 2013
  • 1 reply
  • 3891 views

I did everything suggested in the forums. Deactivated, uninstalled, used the cleaner tool, re-installed, tried upgrading from different versions, the whole gamut. No use. I simply cannot upgrade.

My worry is that when CC comes out in a couple of weeks, I won't be able to upgrade. And I will be stuck with 13.0.1 forever.

Thanks,

-Onur

    This topic has been closed for replies.
    Correct answer Abhijit_Kr_

    Abhijit can you please post the solution to this discussion once you have completed your discussion with Onur?


    Hi Jeff,

    Manual clean up of all the Adobe Folders after Uninstalling Photshop did the trick.

    After that we got some error while installing Photoshop and the Error logs shows the issue with some Fonts.

    After deleting the Problematic Fonts we again tried installing Photoshop and got success in that.

    After that Updates also got installed without any issues.

    In this situation the Installed Package got corrupted somehow and the only fix is to uninstall Photoshop and delete all the Adobe Folders. Reinstall should after that.

    Regards,

    Abhijit

    1 reply

    Rave
    Rave
    Participating Frequently
    June 9, 2013

    Hi Onur Orhon,

    Photoshop update 13.0.1.2 is a non cloud update. This update is not for cloud versions of Photoshop CS6.

    O
    Onur OrhonAuthor
    Participating Frequently
    June 9, 2013

    I'm talking about the 13.1.2 cloud update. I am stuck at 13.0.1 right now. Make sense?

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    June 9, 2013

    Which operating system are you running?

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