Skip to main content
discardedtoymedia
Participant
October 12, 2022
Question

Is there any way to stop Error Code 306 from happening...

  • October 12, 2022
  • 1 reply
  • 137 views

I keep having to use the Adobe Creative Cloud Cleaning Tool to get this to clear. And the errors are happening closer to a fresh install.

I clean my PC of CC.
I reinstall.
2 days pass.
Update for one of the programs(Photoshop, Premier, Illustrator, InDesign) happens.
I go to update. Error 306.
Get latest version of Adobe Creative Cloud.
Install. Restart.
I go to update. Error 306.

Is there any way to keep this from happening or should I just use the Cleaning Tool every day and do a fresh install everyday? How is it even possible for Adobe Creative Cloud to get out of sync when I am doing a fresh install of CC every two days?

Is there a known issue with IoBit's Advanced System Care and Adobe Creative Cloud? I use IoBit for anti-virus, malware and privacy.

Thank you in advance for any help yall can offer.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 12, 2022

you're cc app is getting corrupted each day, something (eg, av, antimalware, cleaner, defragger) on your system is corrupting it.

 

but before trying to track that down (or while trying to find the problem), try to repair your cc app before an uninstall and reinstall:

 

use the Iobit uninstaller on cc desktop app > at start of unistallation use repair cc app