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Known Participant
January 4, 2020
Answered

Is there dedicated download for software updates for CS 5.5

  • January 4, 2020
  • 1 reply
  • 1550 views

I know that CS 5.5 allows you to download software updates from inside the software, and that is still working,. However is there a a dedicated download so that these updates can be downloaded and stored for the future, for when Adobe evenually turn off their activation servers and removes the ability to download those updates within the software in the future? These updates will be for things such as bug fixes and stability improvements. Obviously they have stopped updating CS 5.5, but even the most recent version of the downloaded software from Adobe needs about 1 GB of software updates to be downloaded from Adobe. Or does anywhere know where windows temporarily stores these updates , so they can be applied in the future if CS 5.5 is reinstalled, and the CS5.5 update server has been taken offline? I have looked in their helpdesk but can't see any answer.

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Correct answer ProDesignTools

See if this page helps at all:

 

https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

 

As Tacafy wrote above, the only generally reliable way to get product updates now is through the Help > Updates menu item. The reason is because last year, Adobe removed many of the individual update downloads from their servers. You may still find a few of them lingering here or there, but it is inconsistent.

 

 

1 reply

Tacafy大尉
Legend
January 4, 2020

ukgkgjghvj, good evening.
I understand that we are worried about the future, but unfortunately, installers for older products, including CS5.5, are no longer available for download.

https://helpx.adobe.com/support/programs/support-periods.html
Downloads are not provided separately for the updater alone. As you can see, you can only update from software updates.

ukgAuthor
Known Participant
January 4, 2020

Good evening 🙂

I am not talking about the installer for the actual Creactive Suite software, as I already have a copy of that saved. I am talking about the updates that get applied after re-installing it. I have the most recent version of the Creatite Suite 5.5 installer that Adobe released, but that doesn't have the latest updates with it, so they must be downloaded  from inside  the software. The updates are still avaliable to download via the softwares built in updater, but I want to make sure I have these updates saved locally to install after Adobe eventually delete them, and make their unavalible to download. Even when inside the 'support period' for the software, it doesnt' apear that the 'update files' for any of the CS software was ever avaliable to download seperately, as they all seem to rely on being updated via the softwares build in updater, which is fine, up until Adobe decide to turn this off. I would have expected that the last version of the download of the intaller would have all those updates with it, but it doesn't as it still needs about 1 GB of files to download to get the software upto date. But this is the same with windows own installer which doesn't include all the latest updates, but microsoft software still has all the updates for many of the older windows versions  still avalble to download, even though many stopped being supported decades ago. Windows Xp for example can still be activated today, and can also download all the lastest updates.

I did find this thread of someone asking a similar question, https://community.adobe.com/t5/community-help/updater-where-are-the-downloaded-files/td-p/2242634 , so it appears that there was never a way to download the updates seperately.

So it does create a bit of a problem when adobe turn off their updates server, for those wanting to reinstall it, and have the software intsalled with all the final fixes etc updates applied to it. Often software is released with lots of bugs in it, so those updates are supposed to fix many of those things.

silk-m
Community Expert
Community Expert
January 4, 2020

Hi,

Are the links below helpful?
27 and 39 change products.
For Mac, change "Windows" to "Macintosh".

https://supportdownloads.adobe.com/product.jsp?product=27&platform=Windows

https://supportdownloads.adobe.com/product.jsp?product=39&platform=Windows

It is recommended that you download the updater as soon as you find it.

--Susumu Iwasaki