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jjm44043026
Participant
June 2, 2015
Answered

Is there some "trick" to make adobe acrobat pro DC download? Have tried twice.

  • June 2, 2015
  • 2 replies
  • 458 views

I repurchased Adobe Acrobat Pro DC about an hour ago.  Have downloaded it twice.  First time failed and I removed old trial version and tried again.  Still will not load.  Says "system requirements' problem.  Since I had previously on this computer and have made no changes to system, any idea why it keeps failing download?

    This topic has been closed for replies.
    Correct answer Pattie-F

    JJM,

    You can try downloading Acrobat from here and then entering your serial number:

    Acrobat products | Standard, Pro | DC, XI, X

    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html


    you can verify the requirements here:

    System requirements | Adobe Acrobat Pro DC, Adobe Acrobat ...

    Please also see this link: Download and install non-Creative Cloud trial apps


    Pattie



    2 replies

    Pattie-F
    Pattie-FCorrect answer
    Legend
    June 4, 2015

    JJM,

    You can try downloading Acrobat from here and then entering your serial number:

    Acrobat products | Standard, Pro | DC, XI, X

    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html


    you can verify the requirements here:

    System requirements | Adobe Acrobat Pro DC, Adobe Acrobat ...

    Please also see this link: Download and install non-Creative Cloud trial apps


    Pattie



    jjm44043026
    Participant
    June 4, 2015

    Thanks Pattie.  After 4 hours on chat w/Adobe, finally got some help installing.

    Captiv8r
    Legend
    June 3, 2015

    Moved from the Adobe Captivate forums.