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Participant
March 15, 2014
Question

Issue downloading CS5.5 Design Premium

  • March 15, 2014
  • 1 reply
  • 254 views

I was given the following webpage to download my software with my serial number:

http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

The option CS5.5 Design Premium is not there - only cs5.5 design standard, cs5.5 web premium orcs5.5 production premium

What should I do?

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 15, 2014

    if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

    and activate with your serial number.

    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.

    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.