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Participant
September 28, 2017
Answered

Issue in Creative cloud login

  • September 28, 2017
  • 2 replies
  • 447 views

Hi,

I am Vanita. My creative cloud was working fine till day before yesterday but since yesterday it is not. It is showing an error which says "Unable to reach Adobe servers. Please check your firewall settings, ensure that the time settings on your computer are correct, and try again"

Screenshots are also attached for the reference.

I tried everything i could but issue is still the same. It is showing a processing circle and then shows the same error after a while. Please help me in sorting this issue.

This topic has been closed for replies.
Correct answer arij2010

Hi,

Test your connection and check your Hosts file as explained here :

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

2 replies

arij2010
arij2010Correct answer
Inspiring
September 28, 2017

Hi,

Test your connection and check your Hosts file as explained here :

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications