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R
roopikas83454214
Participant
April 15, 2016
Answered

issue in downloading the lightroom app

  • April 15, 2016
  • 2 replies
  • 557 views

i have been trying to download the lightroom app which i bought but its not downloading after 40%. getting this msg "file:////tmp/96B8D6D7-DBC4-4E0F-803E-7B824C9D28C1/Summary.htm"

This topic has been closed for replies.
Correct answer Govardhan.V

got this msg on 6 version

Access Denied

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/LTRM/6/osx10/Lightroom_6_LS11.dmg?" on this server.

Reference #18.ec1553ca.1460739359.3212d84


Error at 40% ?? Guess you are installing from Adobe Creative Cloud rite ?

Have you purchased Subscription or Serial number ?

If its serial number , try to download from below link :

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Let us know if you had purchased subscription , also it will be helpful if you can post screenshot of the installation window.

2 replies

V
Veronica244612988b7v
Participant
May 15, 2022

How can I download it without putting my email because they it not working

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 15, 2016

empty your tmp folder and retry.

if that fails, download using the appropriate link below for your installation file(s): Lightroom:  6.5 | 6| 5.7.1| 5 | 4 | 3

R
roopikas83454214Author
Participant
April 15, 2016

thanks , how  to empty temp folder

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 15, 2016

if you aren't comfortable deleting files, don't do it.

try the direct install link.

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