ISSUE installing PS update

Question

I am experiencing an issue updating PSSystem Windows 10 - 64 bit - laptopLR-PS-Creative Cloud all new in last two weeksError showing in Creative Cloud Desktop - Photoshop update failedSTEPS TRIED- Click ReTry but error code 306 appears- Click learn more, input 306 error code, confirmation 'error installing this update'- Tried Download from the section marked Solutions that didn't work so tried Windows altrernative download (Windows 10 -64 bit)- Unzipped the file and clicked set-up,exeC:\Users\........\Downloads\ACCCx5_5_0_617The download bar proceeded to confirm installation but.....when I return to Creative Cloud Desktop it still states... 'update failed Retry'I closed the App and reopened it but still made no differnceHelp PleasePaul

Paul-111 · Accepted Answer

Would it be worth uninstalling PS and reinstalling it?

Would it cause any issues with my account or would it automatically link to my package?

If you think it is worth trying please confirm link to download PS

Paul

Thank you for your help it is really appreciated.

I went to uninstall Creative Cloud, chose repair. Once completed PS updated no problem.

Thanks again

Paul

AxelMatt · Answer

Download and install the latest version of the Creative Cloud client.How to download the Creative Cloud desktop app (adobe.com)

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