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T
thebrich
Participant
May 11, 2012
Answered

Issue installing with Adobe Application Manager

  • May 11, 2012
  • 2 replies
  • 2138 views

I have installed almost all of the applicaitons for the new Adobe Creative Cloud through the Adobe Application Manager but encountered an issue while installing Acrobat X Pro. It would download but then stop in the installation process and not move any further.

I decided to cancel the installation and try uninstalling the older version of Abrobat first. But am still having the same issue.

Now I can not continue installing other applications becuase it seems that all the other Application installers are waiting on the Acrobat X Pro installer to finish.

Is there a way to clear my cache?

Thanks.

This topic has been closed for replies.
Correct answer thebrich

Sorry I forgot to mention that I was on a Mac. It is now working, not sure if this was the solution but I updated my opperating system to Lion 10.7.4 from 10.7.3.

Thanks for your help.

2 replies

David__B
David__B
Legend
May 18, 2012

I'm moving this thread over to our download/installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:

http://www.adobe.com/products/creativecloud/faq.html

Arpit Kapoor
Arpit Kapoor
Participating Frequently
May 11, 2012

I think sice you had acrobat already installed on the machine, you got that error. So, lets run the Acrobat Removal tool and then reboot the machine and try to re-install Acrobat X and check if that helps.

T
thebrichAuthorCorrect answer
Participant
May 11, 2012

Sorry I forgot to mention that I was on a Mac. It is now working, not sure if this was the solution but I updated my opperating system to Lion 10.7.4 from 10.7.3.

Thanks for your help.

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