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Kishancito
Kishancito
Participant
September 17, 2015
Answered

Issue launching Lightroom on Mac after download.

  • September 17, 2015
  • 1 reply
  • 251 views

I downloaded the latest version of Lightroom as of 9/17/2015 on a MacBook Pro running OS 10.10.5. Download is successful and when I start the program, I get 2 error messages:

- "An internal error has occurred. Cannot create the required folder: /users/.../Library/Application Support/Adobe/Lightroom/Develop Presets."

- "An error occurred when attempting to change modules."

Can you please let me know how to overcome this issue? Thanks.

      This topic has been closed for replies.
      Correct answer John T Smith

      Mac 10.10.5 has new problems, but I don't have any links saved for that version (I'm on Windows)

      Mac 10.10.4 possible fix (at least for Premiere Pro) https://forums.adobe.com/thread/1891705

      Mac 10.10.? sometimes has problems, often related to "default" permissions needing to be changed

      -one person's solution https://forums.adobe.com/thread/1689788

      1 reply

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      September 17, 2015

      Mac 10.10.5 has new problems, but I don't have any links saved for that version (I'm on Windows)

      Mac 10.10.4 possible fix (at least for Premiere Pro) https://forums.adobe.com/thread/1891705

      Mac 10.10.? sometimes has problems, often related to "default" permissions needing to be changed

      -one person's solution https://forums.adobe.com/thread/1689788

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