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Abhishek36697297ba5u
Participant
August 6, 2024
Answered

Issue with Updating Adobe Apps via RUM: Return Code 1

  • August 6, 2024
  • 1 reply
  • 538 views

Hi everyone,

I'm having trouble updating Adobe applications on my Mac using Remote Update Manager (RUM). Despite the AUSST server being connected and the incremental sync running successfully, the updates are consistently failing with a return code 1. Specifically, I am trying to update Photoshop from version 25.9 to 25.11. I've attached the log file for more details. Has anyone else experienced this issue or found a solution? Any help would be greatly appreciated!

Thanks,

This topic has been closed for replies.
Correct answer Kanikas

Hi, we're here to help you. Please refer this article for help on Error code 1: https://adobe.ly/4dxDqYD. Do let us know the outcome. 

 

Thanks 

^KS

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 6, 2024

are you the admin of a teams or enterprise subscription?

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
August 7, 2024

Hi, we're here to help you. Please refer this article for help on Error code 1: https://adobe.ly/4dxDqYD. Do let us know the outcome. 

 

Thanks 

^KS

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