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Participant
August 26, 2014
Question

Issues whith Photoshop Download?

  • August 26, 2014
  • 2 replies
  • 251 views

HI,

I don't know why the Creative downloader isn't' letting me download Photoshop?  I have paid the monthly subscription and downloaded Lightroom and Bridge but when I click to install Photoshop the downloader just goes white and nothing else.  I do not get the timer at the top just white nothing.

Anyone got any ideas as I am thinking of cancelling as I will not pay £7.50 a Month for Lightroom alone!

Phil

This topic has been closed for replies.

2 replies

Participant
August 27, 2014

Hi Rajshree,

Thank you for the reply, I looked at them all and had a go, but still no solution. I could not find the actual download CC log file suggested?   have now even tried renaming the System 32/ Drives/ Etc file and moving it to my desktop but still no joy.  I am beginning to think I will have to reformat my p.c. to be able to load this bloody program!  I do think Adobe needs to do some work to make this less painful if this is the route they are taking.

So far 24hrs of annoyance for my money.

Are there anymore suggestions?

Phil

Rajashree Bhattacharya
Legend
August 27, 2014

At this point where no resolution can be obtained, it will be best to contact Adobe Support at Contact Customer Care

Regards

Rajshree