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Participant
December 8, 2020
Question

Issues with continuous login prompts while launching Photoshop 2021 on macOS BigSur

  • December 8, 2020
  • 2 replies
  • 256 views

Hi,

Photoshop 2021 is constantly asking me to login every time I open up a photo. This is happening even after I log into creative cloud. Creative cloud is also acting funny, I login and then for some reason I'm not logged in anymore. Something definitely isn't right. I haven't tried uninstalling and reinstalling creative cloud yet. Is there a quick fix?

 

 

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2 replies

John T Smith
Community Expert
Community Expert
December 8, 2020

SOME Adobe programs are compatible with big sur, but they may have issues
https://helpx.adobe.com/download-install/kb/macos-big-sur.html

nikunj.m
Community Manager
Community Manager
December 8, 2020

Hi,

 

We're sorry about the trouble with Phootshop & the Creative Cloud desktop app. Please try the steps suggested here: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Let us know how it goes!

Regards,

Nikunj