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H
haomaibeijing
Participant
June 7, 2020
Question

Issues with Portfolio Website Builder / Country Region issue?

  • June 7, 2020
  • 2 replies
  • 1019 views

I am loving Behance, and I see Adobe offers a Portfolio Website - however there seems to be an issue with my accounts region settings.
If im not signed in, I can set up a Portfolio Website, but as soon as I sign it it says its not available in my region.
I am based out of the Sydney office. 
Anyone have advice?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
June 25, 2020

Hi dvainio,

Are you a Teams/Enterprise account holder?  If yes, your plan might not include Portfolio.  You'll need to ask your IT dept admin about that.

 

If you have a qualifying PAID individual Creative Cloud plan, you should have no trouble logging in and creating a new Portfolio site.   If there's a problem with your region settings, that can be adjusted from the Preferences (gear icon) in your Creative Cloud Desktop app.

 

Post back if you still need help.

 

[Moved to Download & Install forum.]

 

Nancy O'Shea— Product User & Community Expert
H
haomaibeijingAuthor
Participant
June 8, 2020

my account seems to be incorrectly associated with a different country  - so far customer support is unable to help.

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