Answered
It Dose not Working.
It Dose not Working!!!!
WHY?
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if you have an install problem you can usually get help here.
but for chat:
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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