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January 12, 2016
Answered

it is not allowing me to actually download onto my laptop even though i is saying it is downloading?

  • January 12, 2016
  • 2 replies
  • 212 views

it is not allowing me to actually download onto my laptop even though it is saying it is downloading?

    This topic has been closed for replies.
    Correct answer kglad

    if the below links don't help explain what you're trying to download and what you see after starting the download.


    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    January 12, 2016

    Please define IT

    The Cloud manager or a specific program?

    What is your computer, Mac or Windows and exactly which operating system version, and 32bit or 64bit?

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 12, 2016

    if the below links don't help explain what you're trying to download and what you see after starting the download.


    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.