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Participant
May 5, 2021
Question

It keeps asking me to login with my son's gmail not my own

  • May 5, 2021
  • 2 replies
  • 541 views

I had to reinstall windows on my pc & reinstall Adobe. But it keeps asking me to login using my 11yo son's gmail not my own gmail. I try clicking on 'open with a different account' but then it won't let me login with my gmail

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2 replies

Legend
May 5, 2021

What "Adobe" are you trying to reinstall?

If you have a paid-for plan, what account did you take it out with?

You say you can't login - but WHAT are you trying to login to? Adobe have so many choices, we have to figure out which area you're in.

Abambo
Community Expert
Community Expert
May 5, 2021

Hi @LHL Hamilton,

 

May I ask you witch Adobe product you are using? Generally, Adobe Creative Cloud lets you log-in with your Adobe ID when you start an Adobe CC program. If the wrong person is signed in, you can sign out that person:

But I do not think that this matches your problem.

 

ABAMBO | Hard- and Software Engineer | Photographer