It keeps saying: your trial period has ended although I payed for it

Forum|Forum|5 years ago
April 6, 2021
2 replies
278 views

Although I bought Photoshop and Illustrator in March, i cannot use it. I did a uninstall en re install several times, than I could use it and then I have the same problem again: It keeps saying: your trial period has ended (Mac OS Big sur 11.2.3).

Installation

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M

Margreet5EAEAuthor

Participant

I finally received some support by phone and my problem is solved: I had to log out in my app creative cloud and login again. Now I see my purchased apps and can use them, pffffff very happy