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joshuag77435562
Participant
September 3, 2015
Answered

it keeps telling me that im running a system that the program no longer supports, how do i know what needs to be changed and how do i change it?

  • September 3, 2015
  • 2 replies
  • 178 views

How do I know what system isnt supported and how do I change it? It doesn't expand on the issue at all

This topic has been closed for replies.
Correct answer Kanikas

Hi,

This Refers to the Operating system you are on .

In case you are trying to install creative cloud and you get this pop Up , this means the version of operating system is no more supported by the Software .

You may also check the system requirements for creative cloud or any specific  application System requirements | Creative Cloud

Hope this answers your query !!!

In order to upgrade your operating system :-

For MAC - Contact Apple

For Windows - Contact  Microsoft

2 replies

Govardhan.V
Participating Frequently
September 3, 2015

Are you using Windows comp or Mac ? Also specify version of Operating System .

When exactly are you getting this message?

If you are using Mac , we need to check with Year and the model number to check whether the computer is qualified for upgrading and same thing for PC.

Let us know the details , so that we can assist you accordingly and efficiently.

Kanikas
KanikasCorrect answer
Legend
September 3, 2015

Hi,

This Refers to the Operating system you are on .

In case you are trying to install creative cloud and you get this pop Up , this means the version of operating system is no more supported by the Software .

You may also check the system requirements for creative cloud or any specific  application System requirements | Creative Cloud

Hope this answers your query !!!

In order to upgrade your operating system :-

For MAC - Contact Apple

For Windows - Contact  Microsoft