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unique_build0D4B
Participant
February 18, 2020
Question

It's an illegal contract.

  • February 18, 2020
  • 2 replies
  • 234 views

In my account, the complete plan is double contracted for some reason, and it is quite illegal if there is a penalty to cancel. Nobody seems to support me, what should I do? Will you refund me?

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
February 18, 2020

To contact Adobe

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

Legend
February 18, 2020

This is a community forum. Not customer service staff. Contact Adobe to sort out account problems.