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Participant
February 8, 2022
Question

It will take days to permanently delete files

  • February 8, 2022
  • 1 reply
  • 123 views

I am trying the shift click and scroll to last file to delete, but if i select more than 100 items I start getting error messages and the page locks up. I have used 30 minutes to delte .1GB of my 72GB.

 

I really can´t spend the time to do this. Is there really no other way than to switch to a different cloud storage solution? By looking at older posts I looks like Adobe has had this problem for a while and not fixed it.

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1 reply

Community Expert
February 8, 2022

This seems to be an issue and have been reported in the past as well. I can't test it currently but as per your experience and the official help article it still seems the case

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

-Manan

-Manan