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Participant
February 7, 2016
Question

it wont let me download the free trial version of after effects ("We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.")

  • February 7, 2016
  • 2 replies
  • 333 views

I try to access the free trial for AE and I keep greeting this screen. can anyone help me out?

    This topic has been closed for replies.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    February 8, 2016

    That MAY be a false error that is hiding the actual problem... a 32bit computer

    You MUST have a 64bit computer and operating system... what is your computer?

    -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

    -Programs are not SUPPOSED to display or download if they will not install on your computer

    MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

    P.M.B
    Legend
    February 8, 2016

    Ummm..like the answer to your question is like on your computer screen dude.   If problem persists please contact customer support.  So you're asking us what you should do?  Ummm, like maybe you should contact customer support?

    ~Gutterfish