Skip to main content
Participant
July 12, 2022
Question

Jahres Abo

  • July 12, 2022
  • 1 reply
  • 126 views

Hallo ich habe die ADOBE Creative Cloud im Monatsabo. Zur Zeit gibt es die ein Jahreslizens bei Amazon für 73.99 €,
Weiß jemand ob ich mein Abo kündigen kann um dann auf die Jahreslizens umzusteigen, ohne Verlust meiner Kataloge so das ich wie gewohnt weiter arbeiten kann?

 

This topic has been closed for replies.

1 reply

LinSims
Community Expert
Community Expert
July 12, 2022

Monthly as in "the subscription is for a full year but I pay part of it each month", or monthly as in, "i do not have a one year subscription, I resubscribe every month"?

 

I believe that it should be very easy to do, as long as you don't delete the Adobe ID associated with it, but you'll probably need to talk to customer service.

 

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html