ji have downloaded cs6 design and web premium into one folder, i am still getting the message missing archive..... i am using pc and ie10 any solutions offered please

Hi,

Some Windows product downloads include two files: an .exe file and a .7z file. To install the software, it's necessary that both files are downloaded and located in the same folder. Otherwise, an error can appear when you start the installer. Errors include "Windows cannot open this file" and "The file archive part of Adobe [product name] is missing."

You may refer to the below link for more information .

Start the installer after downloading, Acrobat X, CS5.5 and earlier

Please try the below link to download the product again.

https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Hope this helps.

Regards,

Deepak Verma