Joining

Hi @Bulent Muezzinoglu,

We're here to help. What happens when you try to launch the app?

Do you get any specific error?

Looking forward to your response.

Thanks,

Shivangi 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

if you have a mac, it may be your mac prompting you for its password.

if you're being prompted for an adobe password, it's the same as the password you used to created your adobe account, https://account.adobe.com