Skip to main content
Participant
May 28, 2016
Answered

Just bought Adobe Pro DCAnd

  • May 28, 2016
  • 1 reply
  • 170 views

How do you obtain a serial number to complete the download and install?

    This topic has been closed for replies.
    Correct answer John T Smith

    Adobe is the COMPANY, do you mean Acrobat?

    Where did you make the purchase?

    If direct from Adobe, you should have received an email with information... as long as you entered your email address correctly

    Does your Cloud subscription or serial number show on your account page?

    https://accounts.adobe.com/ then click Plans & Products at the top to find a list of your programs and serial numbers

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 28, 2016

    Adobe is the COMPANY, do you mean Acrobat?

    Where did you make the purchase?

    If direct from Adobe, you should have received an email with information... as long as you entered your email address correctly

    Does your Cloud subscription or serial number show on your account page?

    https://accounts.adobe.com/ then click Plans & Products at the top to find a list of your programs and serial numbers

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html