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Urbanfire
Participant
June 9, 2015
Question

Just installed Bridge, but it constantly freezes, the system gives me "Not Responding" notifications.

  • June 9, 2015
  • 1 reply
  • 246 views

Just installed Bridge, but it constantly freezes, the system gives me "Not Responding" notifications asking me to shut the program down or wait.  I usually wait and it will recover in another 15-30 seconds.  This happens when conducting simple tasks like scrolling through photos and right-clicking on an image.  At the same time, Lightroom is working perfectly with no issues regardless of task.

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    1 reply

    U
    UrbanfireAuthor
    Participant
    June 9, 2015

    Running a brand new Dell XPS 8700 desktop with i7 processor, 12 GB of ram, Windows 8.1.  AVG antivirus installed, but I disabled it and the glitch still occurs.  No other antivirus software, only preinstalled programs aside from Adobe CC products.

    U
    UrbanfireAuthor
    Participant
    June 10, 2015

    Adobe support sucks.  Nonexistent.  Why can't I get support for my problem?  Going to cancel my membership if I can't get some support from an Adobe representative.

    Govardhan.V
    Govardhan.V
    Participating Frequently
    June 10, 2015

    Did you tried resetting preferences?

    Refer below link and try  :

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

    As mentioned in the Document .

    • Check whether the Bridge is up to date . if there is update available update it.
    • Reset Preferences and Purge Cache .

    Then launch Bridge cc app and check.

    Still same ??? feel free to post

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