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T
tsmbhitw
Participant
March 17, 2012
Question

Just loaded CS5.5 Production Premium for Mac and cannot get Premier Pro to open-error messages

  • March 17, 2012
  • 1 reply
  • 1053 views

Just loaded CS5.5 Production premium onto my iMac and I am getting an error message when I try to open Premier Pro i.e., [/Volumes/BuildDisk/builds/Mulder64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283].  I am finding similar issues with Encore.  Haven't been able to get through to Adobe help as yet, anyone have an idea?

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    1 reply

    Mylenium
    Mylenium
    Legend
    March 18, 2012

    What Mac specifically? What version of OSX? Language setting?

    Mylenium

    T
    tsmbhitwAuthor
    Participant
    March 18, 2012

    The computer is an iMac with the i7 chip running the latest version of Lion.  I installed the suite of programs and found that some opened and some did not.  So far, I cannont open Premier Pro, Encore or Bridge.  I get different error messages for each.  The message above is what I see when trying to open Premier.

    Mylenium
    Mylenium
    Legend
    March 18, 2012

    Which language is your default system language set to? This is critical as you may have installed support for langauges that your version of CS cannot handle. The common fix is to choose File --> Info or File --> Explore Package and remove e.g. Asian languages...

    Mylenium

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